Below is a comment I made recently on a LinkedIn forum. The complaint voiced by the original post was that some manufacturers were beginning to sell directly to the public. Please excuse the first bit of snarky commentary regarding KBIS.
Begin LinkedIn comment:
Very occasionally typos offer amazing wisdom: “recent Kitchen and Bath sow”…perfect.
To come back to the issue, however, this is a little like any other problem: it’s not the core issue or model, it’s the agreements made or broken by the parties involved that cause it.
There are advantages for a manufacturer in having their own showroom(s). There’s control of the presentation in its many subordinate issues (how often displays are changed, how tightly the brand image is controlled, whether to have public events, etc.), the quality of installation (employees vs. contractors, they each have their own issues…). There’s the assumption of both the manufactured profit AND the retail profit to be gained if the business is run properly.